Details

Client

John Lewis

Industry

Finance

Date:

2023

Description

John Lewis required physical and digital communications for keeping in touch with their customers and encouraging them to use specific features on their account.

From understanding your monthly bill to switching to cardless payment, they needed all comms going out to be consistent and easy to understand.

Animations

To help customers navigate to specific parts of the app and website, we created animated mockups to go out in digital communications.

The animations were dropped into emails and landing pages for customers to easily access.